Privacy policy
Effective Date: 1.05.2025 Kinshicho c/o DPR Vögeli Engstringerstrasse 5, 8952 Schlieren, Switzerland Owner: Olga Vögeli Contact: +41 79 558 50 39 | hello@kinshicho.com
1. General Information
This privacy policy explains how Kinshicho (hereafter "we", "us", or "our") collects, uses, stores, and protects your personal data in accordance with the revised Swiss Federal Act on Data Protection (FADP) and applicable retail regulations.
We are committed to handling your personal information with care, transparency, and in compliance with legal requirements.
2. Controller
The responsible entity for data processing is: DPR Vögeli, Kinshicho Brand Engstringerstrasse 5, 8952 Schlieren Owner: Olga Vögeli Email: hello@kinshicho.com Phone: +41 79 558 50 39
3. What Data We Collect
We may collect and process the following types of personal data when you interact with our website, services, or products:
* Full Name
* Email Address
* Telephone Number
* Postal Address (if applicable)
* Purchase History
* Inquiry Details
* IP Address and device/browser data (when using our website)
4. Purpose of Data Processing
Your data is collected and used for the following purposes:
* To respond to inquiries and customer support requests
* To process orders and manage customer relationships
* To send relevant information about our products or services (only with your consent)
* To ensure website functionality and security
* To comply with legal obligations under Swiss retail and commercial law
5. Legal Basis
We process your personal data based on:
* Your consent (Art. 6 FADP)
* The necessity of processing for the performance of a contract
* Our legitimate interest in improving our services and communication
* Compliance with legal obligations
6. Data Storage and Retention
We store your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for accounting or warranty purposes). After that, your data is securely deleted or anonymized.
7. Data Disclosure and Transfers
We do not sell or rent your personal data. We may share your data with:
* Service providers who support our business operations (e.g., IT, logistics)
* Legal authorities if required by Swiss law
* Partners involved in fulfilling your order (e.g., shipping services)
All third parties are contractually obligated to protect your data in compliance with the FADP.
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.
9. Your Rights
Under Swiss law, you have the right to:
* Request access to your personal data
* Request rectification of incorrect or outdated data
* Request deletion or restriction of processing (within legal limits)
* Withdraw consent at any time (for data processed based on consent)
To exercise your rights, contact us at:
hello@kinshicho.com or +41 79 558 50 39
10. Cookies and Tracking
Our website may use cookies or analytics tools for performance and user experience improvement. You can manage your cookie preferences in your browser settings.
11. Changes to This Policy
We reserve the right to update this privacy policy to remain compliant with changes in legislation or our data practices. The most current version will always be published on our website.
12. Shipping and Returns
Shipping and return processes are carried out in accordance with the conditions and procedures described in the relevant Shipping and Returns sections provided on our official website: www.kinshicho.com. We encourage all customers to review these sections carefully prior to making a purchase.